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Techtency — Full Service Digital Agency
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Frequently Asked
Questions

Clear, honest answers to the most common questions about Techtency's digital services — web development, SEO, mobile apps, design, and cloud hosting.

Web Development

Techtency builds business and corporate websites, landing pages, e-commerce stores (B2B and B2C), portfolio sites, CMS-powered websites (WordPress, Drupal, Joomla), custom web applications, and SaaS platforms — each tailored to the client's goals, audience, and long-term growth strategy.

A standard business website typically takes 2–4 weeks. A custom CMS or e-commerce platform takes 4–8 weeks. Complex enterprise platforms can take 3–6 months. Techtency provides a clear, documented project timeline after the initial discovery meeting so there are never any surprises.

Pricing depends on scope, complexity, and required integrations. Simple business websites start at a competitive rate while custom e-commerce or enterprise platforms are quoted individually. Techtency always provides a transparent, no-obligation quote after a free discovery consultation.

Custom development means building entirely from scratch — maximum flexibility, performance, and scalability. CMS development (WordPress, Drupal) uses an existing platform so non-technical users can easily manage content without coding. Techtency recommends the right approach based on your budget, content needs, and long-term plans.

Absolutely. Techtency offers complete website redesign services that improve aesthetics, page speed, user experience, and SEO performance. The process starts with a full audit of your existing site to protect your search rankings and content equity before any design work begins.

Yes. Techtency builds fully featured e-commerce stores on WooCommerce, Shopify, Magento, and custom stacks. Services include product catalog setup, payment gateway integration (Stripe, PayPal, Razorpay), inventory management, and conversion-optimised checkout flows for both B2B and B2C businesses.

Yes. Techtency provides ongoing maintenance covering security updates, CMS and plugin updates, bug fixes, performance monitoring, content updates, and technical support. Packages are available monthly or on an as-needed basis to keep your site fast, secure, and current.

SEO & Digital Marketing

Techtency provides comprehensive SEO: on-page optimisation (title tags, meta descriptions, keyword strategy, content), technical SEO (Core Web Vitals, mobile-first indexing, structured data/schema), off-page SEO (link building, digital PR), local SEO (Google Business Profile, local citations), and monthly performance reporting with actionable insights.

SEO is a long-term investment. Most businesses see meaningful improvements in organic traffic and keyword rankings within 3–6 months of consistent optimisation. Highly competitive industries may take 6–12 months. Techtency provides detailed monthly reports so you can track every step of your campaign.

Techtency's digital marketing services include SEO, PPC/Google Ads, Bing Ads, Meta Ads, social media marketing and management (Instagram, Facebook, LinkedIn, X/Twitter), email marketing, content marketing, conversion rate optimisation (CRO), and online reputation management — all measurable and results-driven.

On-page SEO covers optimisations on your website — title tags, meta descriptions, header structure, keyword usage, internal linking, and page speed. Off-page SEO covers actions outside your site that build authority — earning backlinks, digital PR, guest articles, and brand mentions. A complete strategy requires both working together.

Yes. Techtency provides AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) to ensure your brand is discoverable in AI-powered search tools like ChatGPT, Google SGE, Perplexity, Claude, and Bing Copilot. This includes FAQ schema markup, structured concise answers, llms.txt files, and speakable schema implementation.

Mobile App Development

Yes. Techtency develops mobile applications for both iOS (Apple App Store) and Android (Google Play Store). The team builds native apps for maximum performance and cross-platform apps (React Native, Flutter) for cost-efficiency — both fully tailored to your business goals and user experience requirements.

A simple MVP app typically takes 6–10 weeks. A feature-rich consumer or enterprise app usually takes 3–6 months. Timeline depends on the number of screens, third-party integrations (payments, maps, APIs), and complexity of the backend infrastructure required.

Techtency follows an agile process: (1) Discovery — goals, users, feature scope. (2) UX/UI Design — wireframes, prototypes, visual design. (3) Development — iterative sprints with regular client updates. (4) QA Testing — across devices and OS versions. (5) App Store Launch — submission and compliance. (6) Post-launch Support — monitoring, updates, new features.

Yes. Techtency develops desktop applications for Windows, macOS, and cross-platform environments. Desktop apps are ideal for businesses needing offline functionality, deep system integrations, or high-performance processing that web applications cannot deliver.

UI/UX Design & Branding

Techtency offers end-to-end UI/UX design: user research, persona development, information architecture, wireframing, interactive prototyping, visual interface design, WCAG accessibility compliance, and usability testing. Every design decision is grounded in user behaviour and business objectives.

Yes. Techtency provides complete branding services: logo design, colour palette development, typography systems, brand guidelines, business card and stationery design, and social media visual kits. A consistent brand identity builds recognition and trust across all customer touchpoints.

Yes. Techtency offers visual refresh services — new layouts, typography, colour schemes, and imagery — without rebuilding the underlying CMS or codebase. This is a cost-effective way to modernise your brand's appearance while preserving all existing content and SEO equity.

Hosting, Cloud & IT Infrastructure

Yes. Techtency provides managed web hosting with SSL certificate setup, CDN integration, automated backups, uptime monitoring, server-side performance optimisation, and security hardening. Hosting plans scale with your traffic and business growth requirements.

Yes. Techtency handles full website migrations with minimal to zero downtime, including data transfer, DNS management, 301 redirect mapping, and comprehensive post-migration testing to ensure no loss of SEO rankings, site functionality, or user data.

Yes. Techtency offers LAN/WAN network installation and setup, server and workstation monitoring, data protection and cybersecurity consulting, and CCTV camera installation and configuration for offices, retail spaces, and commercial properties.

Yes. Techtency assists with domain name search, registration, and management. The team helps you secure a brandable, relevant domain aligned with your business and SEO goals — including .com, country-specific TLDs, and niche extensions.

General Questions

Getting started is simple. Visit techtency.com and fill in the contact form or request a free consultation. A team member will respond within 1–2 business days to schedule a discovery call, understand your requirements, and provide a tailored proposal with clear timelines and transparent pricing.

Yes. Techtency works with clients locally and internationally, accommodating different time zones via email, video calls, and project management tools to ensure smooth, transparent delivery regardless of location.

Yes. Techtency implements and customises ERP and CRM systems to streamline operations, manage sales pipelines, automate workflows, and improve customer relationships — from off-the-shelf platforms to fully bespoke solutions.

Techtency works across retail and e-commerce, healthcare and wellness, education and e-learning, finance and fintech, hospitality and tourism, manufacturing, real estate, nonprofits, and professional services — with every solution tailored to the sector's specific demands.

Techtency follows an agile, client-centric process with regular milestone reviews and transparent communication. QA includes cross-browser and cross-device testing, Core Web Vitals audits, security checks, WCAG 2.1 accessibility reviews, and client sign-off at each stage before final delivery.

2013
Serving Customers Since
10+
Years of Experience
8+
Core Services Offered
20
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