This Privacy Policy applies to information collected through and related Techtency™ websites, software, browser extensions, applications, digital services, and account systems.

The information we collect depends on the Techtency™ service or product you use.

2.1 Information You Provide Directly

You may provide information when you:

• Contact us or request information.
• Request a quotation or consultation.
• Purchase a service or subscription.
• Create or manage an account.
• Register or activate a software product or browser extension.
• Submit a support request.
• Subscribe to communications.
• Provide project or business requirements.
• Communicate with our team.

This information may include:

• Name, email address, and phone number.
• Company or organization name and job title.
• Billing information.
• Project requirements.
• Account and subscription information.
• Information contained in support communications.
• Other information that you voluntarily provide.

2.2 Authentication & Account Information

Where a Techtency™ product supports third-party authentication, such as Google or Microsoft authentication, we may receive limited account information necessary to authenticate your identity and manage your account.

• Name.
• Verified email address.
• Account identifier.
• Profile information made available by the authentication provider.
• Authentication and authorization information.
• Account status and subscription or license status.

We do not request or require your third-party account password.

2.3 Browser Extension & Application Data

Some Techtency™ extensions and applications require access to information within your browser or application environment in order to perform their intended functions.

• Open tab and window information.
• Browser workspace or group configurations.
• User-created settings and preferences.
• Data required to perform an action requested by you.
• Extension or application activity.
• License and entitlement information.
• User-submitted prompts, commands, or text inputs.
• Technical information required to maintain the service.

2.4 User-Created Content & Service Data

Certain Techtency™ products may allow you to create, schedule, configure, save, or process information.

• Templates and scheduled tasks.
• Recipient information.
• Scheduling intervals and recurrence settings.
• User preferences and configurations.
• Prompts or commands.
• Execution status.
• Delivery or processing status.
• Technical metadata.

2.5 Payment & Subscription Information

When you purchase a Techtency™ product or subscription, payment processing may be handled by authorized payment service providers.

• Subscription type and trial or paid status.
• Activation date, renewal date, and billing cycle.
• Payment status and transaction identifiers.
• Subscription identifiers.
• Invoice information and billing details required for accounting.

2.6 Automatically Collected Technical Information

Depending on the service, we may automatically collect IP address, browser type and version, operating system, application version, session information, usage events, error information, performance information, authentication events, and security-related logs.

Techtency™ does not intentionally collect information that is unrelated to the functionality of the service you are using.

• We do not collect your general browsing history for unrelated purposes.
• We do not sell your personal information.
• We do not use your information for targeted advertising by unrelated third parties.
• We do not use your information for credit scoring or lending decisions.
• We do not collect precise location information merely because you use our extensions or applications.
• We do not intentionally access unrelated content from connected services.

Certain products may require access to specific information in order to perform their stated functions. Such access is limited to the relevant product functionality and permissions.

4.1 Providing Services

• Provide requested features.
• Operate websites, applications, software, and browser extensions.
• Execute tasks requested by you.
• Process scheduled or automated actions.
• Maintain your account.
• Deliver purchased services and provide customer support.

4.2 Authentication & Account Management

• Authenticate users and maintain accounts.
• Manage licenses and validate subscriptions.
• Manage trials and apply usage limits.
• Process renewals and prevent unauthorized access.

4.3 Service Improvement

We may analyze appropriate technical and usage information to improve reliability, identify errors, improve performance, develop features, understand feature usage, and improve user experience.

4.4 Customer Support

We may use relevant account, activity, and technical information to investigate support requests. Where access to execution logs or similar information is necessary to diagnose an issue, access is limited to the information reasonably required for troubleshooting.

4.5 Communications

• Transactional communications.
• Account notifications.
• Subscription and renewal notices.
• Security notifications.
• Service updates and important product announcements.
• Customer support communications.

Where permitted by applicable law, we may also send optional marketing communications. You may unsubscribe from marketing communications at any time.

4.6 Security, Fraud Prevention & Legal Compliance

We may process information to protect accounts, detect unauthorized activity, prevent fraud and abuse, investigate security incidents, maintain system integrity, protect users, and comply with applicable laws and legal processes.

Techtency™ respects applicable developer and platform policies governing data accessed through third-party APIs, authentication systems, browser APIs, and connected services.

Information accessed through such services is used only for the functionality provided by the relevant Techtency™ product and related legitimate operational purposes.

• We do not sell user data.
• We do not rent or trade user data.
• We do not transfer user data to advertising networks for targeted advertising.
• We do not transfer user data to data brokers.
• We do not use user data for credit scoring or lending decisions.
• We do not use data accessed through connected services for unrelated purposes.

Techtency™ uses secure backend systems and service infrastructure to operate its products and services.

Depending on the product, information may be stored or processed in our backend systems for:

• Account management and authentication.
• Subscription management and license validation.
• Service configuration and user-created settings.
• Scheduled tasks and execution records.
• Technical logs and error diagnostics.
• Customer support.
• Security and fraud prevention.

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Certain information may also remain temporarily stored in your browser or device to support product functionality, performance, or offline operation.

Techtency™ takes reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

• TLS/SSL encryption for data transmitted between supported systems.
• Secure authentication mechanisms.
• Access controls and permission-based access.
• Secure credential and token handling.
• Server and application security controls.
• Monitoring and logging.
• Regular security reviews.
• Restricted internal access.
• Confidentiality obligations for personnel and authorized service providers.

Techtency™ may use trusted third-party service providers to support the operation of our products and services.

These providers may assist with:

• Authentication and cloud infrastructure.
• Backend services.
• Payment processing and subscription management.
• Invoicing and email delivery.
• Analytics and security.
• Customer support.
• API integrations and other essential business operations.

Third-party providers receive only the information reasonably necessary for the service they provide and are expected to maintain appropriate safeguards. They process information according to their own applicable terms and privacy policies.

Techtency™ does not sell, rent, or trade your personal information. We may disclose information only in limited circumstances.

10.1 Service Providers

To authorized service providers that help us operate, maintain, secure, or deliver our products and services.

10.2 Legal Requirements

Where disclosure is reasonably necessary to comply with applicable law, court orders, subpoenas, government requests, legal proceedings, or regulatory requirements.

10.3 Security & Fraud Prevention

Where disclosure is reasonably necessary to investigate fraud, abuse, security incidents, or activities that may threaten Techtency™, our users, or our systems.

10.4 Business Transfers

If Techtency™ or a relevant business unit is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

• We do not sell personal information to advertisers.
• We do not sell browser or extension data.
• We do not sell authentication information.
• We do not share personal information with unaffiliated third parties for their independent marketing purposes.
• We do not use private user information for unrelated advertising purposes.

We also do not intentionally disclose the content of user data to unrelated third parties except where necessary to provide the requested functionality, operate the service, comply with law, or protect our rights and users.

Our websites may use cookies and similar technologies for:

• Essential website functionality.
• Session management.
• Remembering preferences.
• Security.
• Analytics and performance measurement.
• Understanding website traffic.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Browser Extensions & Local Storage

Techtency™ browser extensions may use browser-provided storage mechanisms to retain information such as preferences, license status, subscription status, feature configuration, cached account information, and other information required for product functionality.

Techtency™ extensions do not intentionally use third-party tracking cookies for advertising purposes.

Some Techtency™ products may provide AI-assisted functionality.

• Information is processed to provide the feature requested by you.
• We aim to minimize the information transmitted for AI processing.
• AI-generated results may not always be accurate and should be reviewed where appropriate.
• We do not intentionally use private user inputs to train generalized AI models unless expressly disclosed and permitted.
• External AI providers may process information according to their applicable terms and privacy policies.

We may also use automated systems for operational purposes such as subscription validation, license activation, security monitoring, error detection, and service management.

Techtency™ does not use personal information for automated decisions that are intended to produce significant legal or similarly significant effects on individuals.

Depending on your location and applicable law, you may have rights including:

If you wish to request deletion of your Techtency™ account or associated personal information, contact us using the details provided below.

Upon receiving a valid deletion request, we will process the request within a reasonable period, subject to:

• Applicable legal requirements.
• Financial and accounting record requirements.
• Fraud prevention requirements.
• Security requirements.
• Legitimate business obligations.
• Information that must be retained under applicable law.

Deletion of an account may result in termination of associated services, subscriptions, scheduled tasks, licenses, or stored configurations.

Privacy rights may vary depending on where you reside. Where applicable, individuals may have additional rights under laws and regulations such as:

• EU General Data Protection Regulation (GDPR).
• UK data protection legislation.
• California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.
• Other applicable national, state, or regional privacy legislation.

Where required by applicable law, you may have rights to know what personal information is processed, access it, request correction or deletion, restrict or object to certain processing, request data portability, withdraw consent where applicable, and lodge a complaint with an applicable data protection authority.

Techtency™ and its authorized service providers may process information using infrastructure located in countries other than your country of residence.

Your information may therefore be transferred to and processed in jurisdictions that may have different data protection laws. Where applicable, Techtency™ takes reasonable steps to ensure that information remains protected through appropriate contractual, technical, organizational, or other safeguards.

Techtency™ services are generally not intended for children under the age of 18 unless a particular service expressly states otherwise.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us. Where appropriate and legally required, we will take reasonable steps to delete the information and address the associated account.

Our websites, applications, software, and browser extensions may contain links to third-party websites, applications, APIs, or services.

Once you interact with a third-party service, that service may process your information according to its own privacy policy and terms.

Techtency™ is not responsible for the independent privacy practices, security measures, or content of third-party websites or services. We encourage users to review the privacy policies and terms of any third-party service they choose to use.

Techtency™ may update this Privacy Policy from time to time to reflect changes to our products or services, data-processing practices, new features or technologies, applicable laws or regulations, third-party platform requirements, security practices, or operational requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy. Where required by applicable law, we may provide additional notice of material changes.

Your continued use of applicable Techtency™ services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

We use information primarily to provide, maintain, secure, support, and improve the Techtency™ products and services you choose to use.